Policies

What Personal information South Westminster Primary Care Home Practices hold:

  • Address, legal representative, emergency contact details
  • Any contact the surgery has had with the patient, such as appointments, clinic visits, emergency appointments, etc.
  • Notes and reports about the patient’s health
  • Details about the patient’s treatment and care
  • Results of investigations such as laboratory tests, x-rays etc
  • Relevant information from other health professionals, relatives or those who care for the patient
  • The patient’s records will be retained in accordance with the NHS Code of Practice for Records Management

Who this information may be shared with:
In order to deliver and coordinate your health and social care, we may share information with the following organisations:

  • NHS Trusts / Foundation Trusts
  • GPs
  • NHS Commissioning Support Units
  • Independent Contractors such as dentists, opticians, pharmacists
  • Private Sector Providers
  • Voluntary Sector Providers
  • Ambulance Trusts
  • Clinical Commissioning Groups
  • Social Care Services
  • NHS Digital
  • Local Authorities
  • Education Services
  • Fire and Rescue Services
  • Police & Judicial Services
  • Other ‘data processors’ which you will be informed of

Legitimate interests
We process your personal data when necessary to pursue our legitimate interests in the following:  

  • sending you some types of direct marketing (regarding new or current services), including by email and post
  • responding to your comments or complaints
  • undertaking, or inviting you to take part in, market research
  • querying whether you have had an issue completing an online form
  • preventing, investigating and/or reporting fraud, terrorism, misrepresentation, security incidents or crime
  • using incident reports and CCTV footage to: protect the security of our patients and staff
  • managing legal claims, compliance, regulatory and investigative matters
  • processing job applications

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